Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to MAXFLOW SOLITIONS SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the MAXFLOW SOLITIONS SDN. BHD., accessible from https://maxflowsolitions.com/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Privacy Policy
This Privacy Policy describes how MAXFLOW SOLITIONS SDN. BHD. collects, uses, maintains, and protects Your personal information when You use the Service.
By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
The Company may collect personal information that You voluntarily provide when using the Service, including but not limited to:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment-related information
- Order details
- Communication records
We may also automatically collect certain technical information when You access the Service, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Website usage data
How We Use Your Information
The Company may use collected information for purposes including but not limited to:
- Processing and fulfilling Orders
- Providing customer support
- Responding to inquiries and requests
- Improving the Service and user experience
- Sending order confirmations and updates
- Managing website operations
- Detecting fraud or unauthorized activity
- Complying with legal obligations
The Company may also use Your information to communicate promotional updates, marketing materials, or special offers where permitted by applicable law.
Payment Information
Payments made through the Service may be processed through third-party payment providers.
The Company does not directly store complete payment card information on its servers. Payment transactions are handled securely by authorized payment gateways and service providers.
Cookies and Tracking Technologies
The Service may use cookies and similar tracking technologies to improve functionality, personalize user experience, analyze website traffic, and enhance website performance.
Cookies may be used to:
- Remember user preferences
- Maintain shopping cart information
- Improve website functionality
- Analyze user behavior and website traffic
You may choose to disable cookies through Your browser settings. However, some parts of the Service may not function properly if cookies are disabled.
Sharing of Information
The Company does not sell, rent, or trade Your personal information to third parties.
The Company may share information with trusted third-party service providers where necessary for business operations, including:
- Payment processors
- Courier and shipping providers
- Website hosting providers
- Marketing or analytics services
- Technical support providers
These third parties are only permitted to use information as necessary to perform services on behalf of the Company.
Data Security
The Company takes reasonable precautions and security measures to protect Your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
While the Company strives to use commercially acceptable means to protect personal data, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Retention of Information
The Company may retain Your personal information for as long as necessary to:
- Fulfill business purposes
- Complete transactions
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Information that is no longer required may be securely deleted or anonymized where appropriate.
Third-Party Links
The Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company is not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.
Your Rights
Depending on applicable laws and regulations, You may have the right to:
- Access personal information held by the Company
- Request correction of inaccurate information
- Request deletion of personal data
- Withdraw consent for certain data processing activities
- Request limitation of data usage
Requests regarding personal data may be submitted using the contact information provided below.
Children’s Privacy
The Service is not intended for individuals under the age of 18 without parental or guardian supervision.
The Company does not knowingly collect personal information from children without appropriate consent.
Changes to This Privacy Policy
The Company reserves the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will be posted on the Service and will become effective immediately upon publication.
Your continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
If You have any questions regarding this Privacy Policy, You may contact Us:
MAXFLOW SOLITIONS SDN. BHD.
79, JALAN SRI BAHARI, 10050 GEORGE TOWN PULAU PINANG
Email: maxflow.solitions@outlook.com
Phone: 011-2092 6447
Website: https://maxflowsolitions.com/